Our Privacy Policy

Our Privacy Policy was last updated on 17th October 2022. 

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information.

Contact details 

Name: Glasgow Recovery Ltd

Address: 69 Bothwell Rd, Bothwell, Hamilton ML3 0DW

Phone Number:07925 721 388

E-mail:privacy@glasgowrecovery.com

The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

· Vehicle Registration Details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· Requesting or obtaining a quote.

· Using the website or mobile applications.

· Entering Glasgow Recovery Ltd competitions. 

· Purchasing a product from us or one of our partners. 

· Telephoning, texting, writing by post or email, or communicating via online channels, such as online chat, to Glasgow Recovery Ltd. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: privacy@glasgowrecovery.com, 69 Bothwell Rd, Bothwell, Hamilton ML3 0DW.

(b) We have a contractual obligation.

(c) We need it to perform a public task.

How we store your personal information 

Your information is securely stored. 

For regulatory, reporting and financial reasons we may retain the personal data provided to us in accordance with regulatory requirements. However, you can ask us to delete your personal data at any time, see 'Your Data Protection Rights' below for details.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@glasgowrecovery.com, you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@glasgowrecovery.com, 69 Bothwell Rd, Bothwell, Hamilton ML3 0DW.